What should I do if I didn’t receive my coins?
A: If you encounter this issue, follow these steps:
- Restart the game to check if the rewards appear after syncing.
- Verify your internet connection to ensure the game can update your progress.
- Contact our support team through the in-game Help Center. Provide your account ID, the level you completed, and a screenshot (if available).
Are you working on fixing this issue?
A: Yes, our team is aware of this problem and is actively working on a fix. A patch will be rolled out in an upcoming update to prevent this from happening in the future.
How long will it take to resolve this for me?
A: Typically, our support team will respond within 24-48 hours. Once your issue is verified, the rewards will be added promptly.